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1. I’m having trouble finding child care and I need to go back to work. What are my options?
2. Should I close my daycare? What are you recommending for daycares?

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1. Why are some facilities closed and others open?
2. Am I required to close my facility?
3. Should I be screening new children and new staff?
4. Is it OK to suspend the practice of children serving themselves at meals?
5. If I am temporarily closing my licensed facility, do I need to notify anyone?
6. My license is going to expire soon. Can I renew my license?
7. Is there a grace period if I’m temporarily closed or for some other reason can’t submit my renewal paperwork?
8. What if my temporary permit is expiring and I’ve not had an initial licensing survey?
9. Our facility is located in a school that is closed. Can we continue to operate?
10. I am having trouble getting basic essential items needed to safely care for children (e.g. food, baby formula, toilet paper, cleaning products, wipes). Are there resources to help?
11. Can a facility licensed to operate in a school building be granted an exception to operate at an alternate location?
12. Are we limited to caring for children of essential workers? How do we determine who is essential? May I continue to care for children of anyone who wants care?
13. May I limit the number of children enrolled to fewer than what is stated on my license?
14. May I continue to enroll new children as long as I don’t exceed my licensed capacity?
15. Are facilities (centers and homes) limited to a capacity of 10?
16. Can I get an exception to exceed my license capacity or for another reason?
17. Can the two school age children currently enrolled in my home-based child care facility attending before and after school and on breaks stay in care for full days until the crisis has ended?
18. I am hiring new employees. Is KDHE processing background check requests? What if our local law enforcement agency has suspended non-criminal fingerprinting? Will there be a grace period?
19. My program might be able to hire school district staff that aren’t currently working. They have already been fingerprinted by the school district; will they need to be re-printed?
20. With some school districts delaying the start of the 2020-2021 school year, may a licensed school age program allow children entering kindergarten this fall to attend before school begins?
21. My child care center has children in our preschool unit that are scheduled to attend kindergarten this fall. With some school districts delaying the start of the 2020-2021 school year, may these child
22. I have applied for a license and face-to-face trainings needed to complete the initial training requirements are not available. What am I supposed to do?
23. I am due to renew my First Aid and CPR training soon. Organizations are canceling in-person training right now. What am I supposed to do?
24. May facilities take precautions like asking parents to stay at the door when dropping off and picking up their child?
25. I have not completed my annual training requirements due to lack of face-to-face training available right now. What am I supposed to do?
26. Should I be screening new children and new staff?
27. What about children and staff already enrolled and in attendance? Should I be screening them?
28. Is there anything specific I need to do depending on where a child lives (county) or where their parent works?
29. When should children and staff be excluded?
30. What should I do if an individual with COVID-19 has been in the facility?
31. Where can I find information about cleaning and disinfection procedures to reduce the spread of COVID-19, including a list of approved cleaning products?
32. Is it OK to use bleach to sanitize or disinfect?
33. What if a parent is looking for child care and I do not have any openings?
34. May I continue to charge fees if I am closed or if a child no longer attends due to COVID-19 concerns or stay at home orders?
35. Are there financial supports for child care facilities to assist with loss of income due to COVID-19?
36. I have questions regarding the Department for Children and Families child care subsidy program policies. Who should I contact?
37. Have there been changes to the Child and Adult Care Food Program (CACFP) due to COVID-19?
38. How do I contact my local child care licensing surveyor?
39. I am not currently licensed. Can I get an emergency or temporary license?
40. Should staff wear masks when caring for children?
41. What should I do if someone in the facility (child, staff or resident of a family child care) is told to quarantine due to an exposure to COVID-19?
42. How soon will it be before COVID-19 vaccinations are available to child care providers?
43. If I get the COVID-19 vaccine will I still need to wear a mask?

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1. I am required to go into people’s homes for work. What should I do?

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1. Should my daycare close?
2. My daycare closed and I need help finding care for my child(ren). What can I do?

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1. I’m worried that my business isn’t making an employee quarantine / My job has an unsafe work environment / My coworker is sick and won’t leave.
2. I have to be quarantined for 14 days and I don’t have enough leave at work to cover it. Is the state going to pay my wages since I have to be quarantined?
3. I need help filing for unemployment. Can you help me?
4. Do you have materials we can hand out in Spanish / other language?

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1. I have traveled recently. How do I know if a travel-related quarantine is required?
2. What happens if I develop symptoms consistent with COVID-19 while I am in quarantine?
3. For what situations are there quarantine recommendations for exposure to a case?
4. What should I do if I am in quarantine for exposure to a case?
5. How long is an exposure to a case-related quarantine?
6. What happens if I develop symptoms consistent with COVID-19 while I am in quarantine?
7. How do doctors and healthcare professionals determine if I need to be in home-isolation?
8. What should I do if I am in isolation because I am a lab-confirmed case?
9. What should I do if I am a lab-confirmed case and I am a healthcare/public health/law enforcement worker?
10. Who has the authority to issue and enforce isolation and quarantine orders?

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1. Do my symptoms match COVID-19, or is it something else?
2. Where can I get a big picture view of the COVID-19 pandemic in Kansas?
3. Where can I find a mask?

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1. How do I get the vaccine for myself or my child?
2. What is an additional dose?
3. When can I get a COVID-19 vaccine booster shot?
4. How do I get a COVID-19 booster shot?
5. Will the COVID-19 vaccine be available to every Kansan who wants it? When?
6. Who will be giving the vaccine? Can we just go to our local pharmacy to get it?
7. Where can I find data about Kansas' vaccine distribution and administration?
8. I’m an employer? Why should I encourage my employees to get the COVID-19 vaccine?
9. What will be the cost of getting vaccinated?
10. What if I was turned away due to lack of insurance or ability to pay the administration fee?
11. Is it safe for me to get a COVID-19 vaccine if I would like to have a baby one day?
12. I received a flu vaccine, so why would I need the COVID-19 vaccine?
13. Will vaccines be mandated?
14. What will I need to provide to get vaccinated?
15. How will my information be used? How will my data be used? Will my data be shared with ICE or other immigration enforcement agencies if I get the COVID-19 vaccine?
16. What do I do if I need a new vaccination card?

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1. Are pregnant women at greater risk of contracting COVID-19?
2. Can COVID-19 cause problems for a pregnancy or be passed on to the unborn baby?
3. Is it safe to breastfeed my baby?
4. How can I protect myself and my family from contracting COVID-19?
5. When should I contact my medical provider?
6. Should I still go to my prenatal and postpartum appointments?
7. How will this outbreak affect my delivery experience?
8. If I have Medicaid or KanCare coverage for my pregnancy, how will it be affected by this pandemic?
9. How can I keep my newborn safe?
10. Should I take my baby/child to his/her regularly scheduled well-child appointments?
11. What extra precautions can I take to protect my baby if I have, or am suspected of having, COVID-19?
12. What symptoms should I be watching for in my baby?
13. Should I continue to receive other health and support services?
14. How else can I help keep my baby safe?
15. Is the COVID-19 vaccine safe and recommended for pregnant and lactating women?

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1. What are the quarantine requirements?
2. Do I need to quarantine?
3. How do I home quarantine?
4. I traveled in an airport in one of the states that has a travel quarantine, but didn’t leave the airport. Do I need to quarantine?
5. I’m supposed to travel somewhere soon. Should I cancel my trip?
6. A family member traveled to one of the quarantine-required areas, but we live together. Do I need to quarantine too?
7. Why isn’t this other state on your list of quarantine locations?

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1. What are my options for COVID-19 testing?
2. How do I find & use an at-home COVID-19 test kit?
3. What's the difference between a PCR & Antigen test?
4. Who should get tested?
5. When should I get a COVID-19 test?
6. Where can I get a COVID-19 test?
7. What should I do while I wait for my test results?
8. What does my test result mean?
9. What should I do if I test positive?
10. When should I test if I am already in home isolation because I have COVID-19 or am in home quarantine because I was exposed to COVID-19?

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1. Does private insurance cover the cost of a COVID-19 test?
2. What is the reimbursement rate for healthcare providers who offer COVID-19 testing?
3. For those who are uninsured – and not on Kansas Medicaid – will Medicaid cover the cost of the test?
4. Can healthcare providers get reimbursed for providing COVID-19 tests for patients who are uninsured?
5. Are health insurers required to pay for workplace screening testing?
6. Are employers responsible to pay for workplace screening testing?
7. Who should be paying for private employers to test their workforce for COVID-19?
8. If Kansas consumers receive an unexpected medical bill related to COVID-19 testing, what should they do?

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1. Why is this change in testing strategy occurring?
2. What organizations are impacted by the change to KDHE’s testing strategy?
3. Is this related to the Employer Testing Playbook announced October 26th, 2021?
4. What is the timeline for implementing these changes to the Unified Testing Strategy?
5. How will these changes impact testing availability across Kansas? 
6. Will the state lab have the capacity to process the additional tests that this plan will require?
7. How will KDHE maintain capacity for testing in case of a surge in COVID-19?
8. Where can I find FAQs specific to the type of testing program?

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1. Mass testing - What changes will take place at mass testing sites and will free testing still be offered at these sites?
2. Mass testing - Will KDHE close any mass testing sites as part of the transition?
3. Mass testing - What will be different at mass testing sites operated by KHEL?
4. Mass testing - What tests will be offered at mass testing sites?
5. Mass testing - When will these changes be implemented?
6. Long term care facilities (LTCFs) - What changes will take place in LTCFs and will free testing still be offered at LTCFs?
7. Long term care facilities (LTCFs) - What do these changes mean for LTCFs?
8. Long term care facilities (LTCFs) - Do LTCFs need to terminate their relationship with lab vendors?
9. Long term care facilities (LTCFs) - How do LTCFs sign up for screening testing through Battelle?
10. Long term care facilities (LTCFs) - What testing support will be available in case of an outbreak at an LTCF?
11. Long term care facilities (LTCFs) - When will these changes be implemented?
12. K-12 - What changes will take place in K-12 schools and will free testing still be offered at K-12 schools?
13. Community Testing Partners (CTPs) - What changes will take place with the CTP program and will free testing still be offered at CTPs?
14. Community Testing Partners (CTPs) - What does this mean for Community Testing Partners?
15. Community Testing Partners (CTPs) - Do Community Testing Partners need to end the relationship with their lab partners?
16. Community Testing Partners (CTPs) - What are the options for CTPs that want to continue providing PCR testing?
17. Community Testing Partners (CTPs) - What are the options for individuals who still want a PCR test?
18. Community Testing Partners (CTPs) - Is the antigen test as accurate as a PCR test?
19. Community Testing Partners (CTPs) - Is confirmatory PCR required for antigen tests?
20. Community Testing Partners (CTPs) - What do CTPs need to do to switch from PCR tests provided by commercial labs to antigen tests?
21. Community Testing Partners (CTPs) - When will these changes be implemented?
22. Community Testing Partners (CTPs) - What if CTPs have leftover PCR kits?
23. Volunteer Testing Partners (VTPs) - What changes will take place with the VTP program and will free testing still be offered by VTPs?
24. Volunteer Testing Partners (VTPs) - What does this mean for VTPs?
25. Volunteer Testing Partners (VTPs) - Is the antigen test as accurate as a PCR test?
26. Volunteer Testing Partners (VTPs) - Is confirmatory PCR required for antigen tests?
27. Volunteer Testing Partners (VTPs) - When will these changes be implemented?
28. Volunteer Testing Partners (VTPs) - What if VTPs have leftover PCR kits after 11/12/2021?
29. Local Health Departments (LHDs) - What changes will take place with testing at LHDs and will free testing still be offered at LHDs?
30. Local Health Departments (LHDs) - What does this mean for LHDs?
31. Local Health Departments (LHDs) - Can LHDs still work with lab vendors to offer testing?
32. Local Health Departments (LHDs) - How can an LHD order tests from KHEL and ship tests to KHEL?
33. Local Health Departments (LHDs) - When will these changes be implemented?
34. Employers - What changes will take place with funding for employer testing?
35. Employers - What does this mean for employers?
36. Employers - What resources are available to employers interested in standing up a testing program?